I want to star off by saying I really love the car I purchased, and their process was flawless in the purchase. However, I asked Mr Maguire In good faith to cover half the cost of the failed dual mass flywheel in the 2013 Volkswagen Jetta Sportwagen that I purchased from him with 44,895 miles on November 12, 2022 and he refused. I came to Mr. Macguire with a concern about a noise I had with the car on January 18, 2023. I had it diagnosed by a certified Volkswagen technician at 46,328 miles before taking it back to Mr Maguuire to point them in the direction, with full understanding that they would want to do their own diagnosis. I dropped the car off with them on Monday January 23, 2023, I got a call the next day, saying they did not hear anything. I was able to get the car to make the noise in their parking lot but not as loud as it had been earlier because the weather had warmed up and the car was warm, i explained the noise was louder at cold start up and in cold weather, classic symptoms of dual mass flywheel failure, but Mr. Maguire insisted that the car was not going to leave me stranded on the side of the road and he would not tear into a “perfectly good car” and take his tech off of “more important work”. I asked if the car started making the noise louder if i could bring it back and he said he was not going to fix it, that i could buy the part and pay for them to put it in if it “made me feel better about the car”. he told me I bought a 10 year old car and it was bound to make some noise. I tried to explain to him that I went to automotive school (but chose to not go into the field) and know a thing or two about cars and if the dual mass flywheel failed all the way it would take out the transmission, but he didn’t want to hear it. At this interaction I had 18 days and roughly 1,000 miles left on their warranty. I also understood that I was going to have to pay 50% of the repair cost according to their warranty. Volkswagen wanted $3,143.83n to do the repair, I was not interested in spending almost $3200 on a car I just purchased and only made one payment on, that was still under their “warranty”. The drive back to my house had the clicking noise of the flywheel, I just do not believe that the tech did not hear the noise. I purchased a dual mass flywheel myself for $413.44, all the required stretch bolts for $57.75, rented a bay at the hobby shop on Oceana Navy Base for $62.50, and paid my friend that is a certified Volkswagen technician $525.00 to replace the flywheel. A total of $1058.69. According to their warranty they should pay $529.35. The work was completed February 11, 2023 at 47620 miles, and no more flywheel noise is present. Mr. Maguire said to me “I’m sorry it did not play out how you expected it to, you didn’t have the repair done by an authorized technician and put an aftermarket part in the car, we will not and cannot pay” I argued that he told me that he wouldn’t fix it and denied saying that. I am disappointed in the whole situation and not sure I would recommend getting a car from them. He prides himself on being retired military but totally did this military family wrong in my opinion. I was never asking him to warranty the part or the work itself, but just to do the right thing and cover half the cost of the repair.

Nice inventory of cars. Very nice to work with.

Outstanding people to work with. From the salesperson to the front office. Very pleased.

Great prices ..it's a must go to if your looking a nice low mileage used car...and also have bunch of classic cars and trucks...

Absolutely amazing experience!!!! John, our sales professional had the best energy. He is honest, down to earth and was a pleasure to work with. I am a sales professional as well and the staff exceeded my expectations. The finance manager got me a better interest rate than my brand new car. They definitely put in the work and have the best interest of the customer. We purchased a 2010 Escalade and the vehicle was well maintained and clean. Also impressed with their 3 month warranty.

(Translated by Google) Super service we recommend it 101% they serve you super well they explain very well they have good knowledge of their work, they speak clearly to you, they are very fast in the service. And having a pet makes you feel at home. We left very satisfied with our Ram 5500, the prices are very good. (Original) Super servicio lo recomendamos 101% te atienden super bien te explican muy bien tienen buen conocimiento de su trabajo, te hablan claro, son muy rapidos en el servicio. Y tienen una mascota te te hace sentir como en casa. Salimos muy contestos con nuestra Ram 5500, los precios sin muy buenos.

Everyone there and I mean everyone so polite , work hard to please you great listeners if you have a problem they are on it....I even love the dog lol .

Tim Maguire and his staff provided me with top notch service and made the purchase of my vehicle very pleasant. Ted, the sales associate, was there throughout the process to assist in the vehicle purchase. Tim made sure that the car was running in tip top shape before detailing and handing over the keys. I appreciate their attention to detail…highly recommended!

I live out of state and found a car online that was at Maguire & Sons. I called them and they were super easy to deal with over the phone. I made arrangements to drive to look at the vehicle and they made the entire experience from the time I drove on the lot until I left with the vehicle extremely pleasant and hassle free. Ted was great and he and the entire team are not high-pressure and truly make you feel comfortable purchasing from them. I would highly recommend doing business here and will certainly be checking with them again when I am in the market for another vehicle.

Easy process…. The truck I brought had a different sticker price than the internet price and they honored the lower with no hesitation. Offered me an extended warranty but weren’t pushy about it. They gave me a fair price for my trade-in. Paperwork was done thoroughly and quickly. Overall excellent experience and would definitely recommend.

Amazing staff and service. They helped me every step of the way. They kept me well informed and made sure I was happy. Make sure you talk to Ted or Matt.